Frequently Asked Questions
Please read the FAQ or contact me using the form to the right.
There are 4 shipping methods:
WHYALLA PICK UP – for anyone who wishes to collect candles personally, free of charge.
WHYALLA DELIVERY – for anyone who wishes to have their candles personally delivered within Whyalla for $5.
SHIPPING BY WEIGHT (AUSTRALIA ONLY) – for shipping throughout Australia with the following charges (calculated automatically dependent on your selection):
- 0 – 0.5kgs – $7
- 0.5 – 0.75kgs – $10
- 0.75 – 1kgs – $15
- 1 – 2kgs – $25
- 2 – 4kgs – $35
- 4 – 8kgs – $50
SHIPPING BY WEIGHT (INTERNATIONAL) – for my wonderful international customers requiring candles with the following charges (calculated automatically dependent on your selection):
- 0 – 2kgs – $50
- 2 – 4kgs – $100
Please note that shipping charges are subject to change.
- Credit Card (Stripe) – Visa, Mastercard & American Express
- Paypal
- Cash On Delivery (if selecting Whyalla Pick Up – ONLY)
AUSTRALIA:
For candles in stock, I expect candles to arrive at your door within 10 business days.
For candles requiring to be made I expect no order to take any longer than 14 business days from ordering on the Anywhere & Everywhere website to arriving at your door.
NOTE: Large orders of 5 candles or more may take slightly longer.
INTERNATIONAL:
Honestly, at this stage, I can’t give you an estimate being new to this game. I will however promise to stay in touch to keep you updated on expected delivery times.
Directly from STRIPE’s (Credit Card Payments) website:
‘Security is one of the biggest considerations in everything we do. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.’
Directly from PayPal’s website:
‘PayPal takes away the buyer’s pain by ensuring online security. When you check out with PayPal, we pay the seller ourselves, sometimes even before drawing funds from your account, so your financial details stay encrypted and protected.
Every transaction is monitored and heavily guarded behind our advanced encryption to help prevent fraud and identity theft. And we’re leaders in risk management, constantly updating our systems to help block external threats so you can buy with confidence.’